Delivery options
We offer 2 options for customers in the UK:
- Royal Mail Tracker 24 This service will take approximately 1 working day.
- Royal Mail Tracker 48 This service will take approximately 2 working days.
Items will be shipped by Royal Mail and are fully insured. Delivery will be as for the services you choose when checking out on the payment page. Delivery times are as above and dependant on selection of service and from the date of dispatch. You will be notified by email when tracker has been dispatched. - If you prefer to collect in person, (Local to Falmouth) then this can be arranged. Please contact us to discuss before ordering, but you must book this with us either by email or phone.
Delivery costs
| Service | Cost | Time |
|---|---|---|
| Royal Mail Tracked 48 | £4.10 | 2-3 working days |
| Royal Mail Tracked 24 | £5.22 | Next working day |
Please note: Delivery times are estimates. Whilst we make every effort to dispatch your order promptly, delivery may take longer than the times quoted due to circumstances beyond our control.
- Orders confirmed before 12 pm will usually be dispatched on the same working day.
- Orders confirmed after 12 pm will usually be dispatched on the next working day.
Late and lost deliveries:
If your delivery has been delayed (7 days for Royal Mail since despatch) please contact us and we will assist with tracking the package.
We; evolve innovations cannot refund or replace lost items until 15 working days after the date of despatch as this is when Royal Mail considers items as being lost.
Occasionally, a particular product is not available for immediate despatch. In the event that we cannot meet our usual delivery times, we will notify you of the expected delivery date by e-mail or telephone, and give you the option to cancel your order or suggest an alternative.